Customer reviews at Jim Norton T-Town Chevy in Tulsa, OK

Brought my 8 year old son in to see the Corvettes. He was so happy and excited. Got to sit inside one, take photos, and even open top. Jazmin was very nice and helpful with the experience. This made his day and he wants to buy a Corvette now for sure!

We had a great experience with the purchase of our vehicle. Poleth our Sales Rep was awesome and really took care of us along with the rest of the team. Highly recommend them when shopping for a vehicle.

Brought my truck in for a check engine light without an appointment and Jordan had my truck back to me by 1:00 that same day. I was very impressed with the prompt service I received.

The entire process was smooth and stress-free. The staff made me feel comfortable from start to finish, and several team members went out of their way to accommodate me and ensure I had a great car-buying experience.

I want to take a moment to recognize Russel Donahue at Jim Norton T-Town Chevrolet for truly exceptional service. We originally took our 2025 Chevrolet 1500 pickup to a dealership in Lubbock, TX, where it sat from September 7, 2025, through December 10, 2025 without ever being properly looked at. After nearly three months without our work truck, we made the decision to bring it to Tulsa, where our corporate office is located. I called Jim Norton T-Town Chevrolet and spoke with Russel, who immediately told me to bring it in. We dropped the truck off on December 11, 2025, and within a week his team had already diagnosed the issue as a warranty transmission repair. Russel kept us informed every step of the way—letting us know the problem, that the part was ordered from Tennessee, and when it arrived. Just two days later, Russel called again to let us know the part had arrived, the repair was completed, and the truck had been test-driven. True to his word, he followed up personally after everything was finished. After being unable to utilize a critical work truck for three months, Russel and his team diagnosed and fixed the issue in just nine days. That level of efficiency, communication, and accountability is rare. We at DDSI are extremely grateful and thoroughly impressed with the professionalism, responsiveness, and performance shown by Russel and the entire service team. This experience restored our confidence and set the standard for what dealership service should look like. Thank you, Russel, and thank you Jim Norton T-Town Chevrolet. You earned a customer for life.

The guys in the service department are always kind and courteous. They answer all my questions and concerns. They are fast and efficient.